Shipping & Returns
Orders are sent via US Mail. As soon as your shipping label is processed, you will receive an email with a label number which may be used to track your order; simply copy and paste the label number into the search field at USPS.com.
See flat rate pricing below:
Ground — $5 flat rate
2nd Day — $21 flat rate
Overnight – $34 flat rate
International – $20 flat rate
What is Poet + Joy’s return policy?
Poet + Joy takes pride in providing a quality, stylish product. If for some reason a damaged product finds its way to your door, Poet + Joy will work with you to resolve the issue. You may email us regarding any problems with your Poet + Joy products at email@example.com.
How soon can I expect to receive my order?
We process and ship everyday, excluding weekends and holidays. If you do not receive a notification with this information, please check your spam/junk folder, then email us at firstname.lastname@example.org.
Orders are sent internationally via US Post Office. If you would like to make alternative arrangements for shipping, please email us at email@example.com., and we will do our best to accommodate your preferences.